FAQs

Our Products

What is Milkis?

Milkis is a soft drink produced by the company Lotte Chilsung Beverage Co. Unlike traditional sparkling drinks, Milkis is made with skim milk powder, which helps create its famous creamy taste. It also gets its milky taste from an additional milk flavouring.

This popular beverage was originally launched in 1989. It was advertised in a commercial with Chow Yun-Fat, a Hong Kong actor who gained recognition after appearing in the movie A Better Tomorrow. Originally, Milkis was sold in a can with an image of a woman floating above the city. The design has changed through the years, however, Milkis remains Korea’s No. 1 cream soda. 

How do you pronounce Milkis?

“Milk-kiss”

The name is a combination of the phrases "soft milk" and "sweet kiss."

Where can I buy Milkis?

If you reside in the United Kingdom, you can buy Milkis directly from our website. If you’d like to buy Milkis in-store, visit our stockist page to find your nearest stockist. 

How does Milkis taste?

If you've never had Milkis before, you can expect a sweet and creamy taste accented by the sparkling carbonation of regular soda. 

What is Milkis made of?

Milkis is made with a skim milk powder and milk flavouring. Please visit our product pages for a complete list of ingredients and nutritional information for each flavour.

Which Milkis flavour is best?

All four of our flavours are deliciously refreshing and unique. Give them a try and let us know on which flavour you like best!

Is Milkis made with real milk?

Milkis is made with a skim milk powder and milk flavouring, not real milk. However, the flavouring and powdered milk create a milky flavour (and colour) in the drink.

Is Milkis vegetarian?

Yes, Milkis is a vegetarian soft drink. 

Is Milkis vegan?

No, Milkis is not vegan and is not suitable for vegans. 

Is Milkis Kosher?

No, Milkis is not Kosher.

Is Milkis Halal?

No, Milkis is not Halal Certified. However, technically, Milkis is halal.

Does Milkis contain caffeine?

No, Milkis does not contain caffeine. 

Are Milkis can recyclable?

Yes, Milkis cans are recyclable.

General Information

If I need to cancel or edit my order, what should I do?

Once an order is processed, we will not be able to cancel or make any edits to the order. Please reach out to sales@milkis.co.uk with your order number and they can assist with checking the order status.

If I need to change my address, what should I do?

You may contact sales@milkis.co.uk with your order number and we will try our best to amend the address but if the order has been processed, we won't be able to.

Returns

What is your return policy?

All purchases made directly on our website are final sales. If you have additional questions, please get in touch with sales@milkis.co.uk

Payments / Promo Codes

What type of payments do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay

Shipping / Tracking

Where do you ship to?

We currently only ship within the United Kingdom.

What happens if the shipping carrier is unable to deliver my package?

If the shipping carrier is unable to deliver your order, your package will be marked as 

''Returned to Sender''. We recommend reaching out to sales@milkis.co.uk for assistance. 

What should I do if my order was marked delivered, but I have yet to receive it?

Please allow at least 5 business days for your package to be delivered. If your package has not arrived after the 5th business day, please contact us at sales@milkis.co.uk and we will assist you!

When will my order ship?

When your order is packaged and ready to go, we will send you an email notification with your shipping tracking number and a link to where you can track it online.

How long will it take to receive my order?

Please allow at least 5 business days for your package to be delivered. If your package has not arrived after the 5th business day, please contact us at sales@milkis.co.uk and we will assist you! If you have further questions, please reach out to sales@milkis.co.uk and we will get in touch.